SuiteApps & Resources
Extend NetSuite and find help.
What are SuiteApps?
SuiteApps are add-ons that extend NetSuite:
SUITEAPPS = PRE-BUILT SOLUTIONS
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Examples:
├── Payment processing integration
├── Shipping carrier connections
├── Advanced reporting tools
├── Industry-specific features
├── Workflow automation
└── And many more...
Source: SuiteApp.com (NetSuite's marketplace)
Finding SuiteApps
SuiteApp.com
BROWSING SUITEAPPS
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Step 1: Go to suiteapp.com
Step 2: Search or browse
├── By category (Accounting, CRM, etc.)
├── By industry (Manufacturing, Retail, etc.)
├── By keyword (shipping, payments, etc.)
└── By rating
Step 3: Review the app
├── Description
├── Screenshots
├── Reviews and ratings
├── Pricing
└── Requirements
Types of SuiteApps
| Type | What It Is | Cost |
|---|---|---|
| Built for NetSuite | Third-party certified | Varies (usually paid) |
| NetSuite Bundle | NetSuite's own solutions | Often included |
| Custom Bundle | Your own internal | Development cost |
Installing a SuiteApp
From SuiteApp.com
INSTALLING A SUITEAPP
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Step 1: Find the app on SuiteApp.com
Step 2: Click "Get App" or "Request Quote"
Step 3: Complete vendor process
Step 4: Vendor provides bundle ID
Step 5: Install in NetSuite
Customization > SuiteBundler > Search & Install Bundles
├── Enter bundle ID
├── Find the bundle
├── Click "Install"
└── Follow prompts
Bundle Installation
INSTALLING A BUNDLE
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Navigation: Customization > SuiteBundler > Search & Install Bundles
Step 1: Search for bundle
├── By Bundle ID (if you have it)
├── By Name
└── By Keyword
Step 2: Select and preview
├── See what's included
├── Check dependencies
└── Review permissions needed
Step 3: Install
├── Click "Install"
├── Wait for completion
└── May require page refresh
Step 4: Configure
├── Follow vendor documentation
├── Set up preferences
└── Test functionality
Managing Installed Bundles
VIEW INSTALLED BUNDLES
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Navigation: Customization > SuiteBundler > List Bundles
Shows:
├── Bundle name
├── Version
├── Install date
├── Status
└── Update available?
Actions:
├── Update (if new version)
├── Uninstall
├── View details
NetSuite Resources
SuiteAnswers (Help Center)
USING SUITEANSWERS
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Access: Help > SuiteAnswers (or help.netsuite.com)
Search for:
├── How-to articles
├── Troubleshooting guides
├── Release notes
├── API documentation
├── Best practices
└── Video tutorials
Tips:
├── Use specific keywords
├── Filter by record type
├── Check for recent articles
└── Look for screenshots/videos
NetSuite Support
CONTACTING SUPPORT
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Navigation: Setup > Support > Contact Support
Include in your request:
├── Clear title describing issue
├── Steps to reproduce
├── Error messages (screenshots)
├── Account ID
├── Priority level
└── Expected vs actual behavior
SuiteTraining
LEARNING NETSUITE
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Access: learning.netsuite.com
Options:
├── Self-paced courses
├── Live instructor-led
├── Certification programs
├── Role-based learning paths
└── New release training
Recommended for:
├── New administrators
├── New features
├── Certification preparation
Useful Links
| Resource | What It's For | URL |
|---|---|---|
| SuiteAnswers | Help articles, docs | help.netsuite.com |
| SuiteApp.com | Find apps | suiteapp.com |
| Training | Learn NetSuite | learning.netsuite.com |
| Status | System status | status.netsuite.com |
| Community | User forum | community.oracle.com |
Creating Your Own Bundles
You can package your customizations:
CREATING A BUNDLE
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Why create bundles?
├── Share customizations across accounts
├── Backup your customizations
├── Version control
├── Easier deployment
Navigation: Customization > SuiteBundler > Bundle Builder > New
Include:
├── Custom fields
├── Custom records
├── Saved searches
├── Scripts
├── Forms
└── Workflows
Quick Reference
| I want to... | Go to |
|---|---|
| Find SuiteApps | suiteapp.com |
| Install a bundle | Customization > SuiteBundler > Search & Install |
| View installed bundles | Customization > SuiteBundler > List Bundles |
| Get help | Help > SuiteAnswers |
| Contact support | Setup > Support > Contact Support |
| Take training | learning.netsuite.com |
Tips
| Do | Don't |
|---|---|
| Test bundles in sandbox first | Install directly to production |
| Read bundle documentation | Assume it's plug-and-play |
| Check for updates regularly | Run outdated bundles |
| Uninstall unused bundles | Leave clutter |
| Use SuiteAnswers before support | Call support for basics |
Key Takeaways
- SuiteApps extend NetSuite - check marketplace first
- Test in sandbox - before production install
- SuiteAnswers has answers - search before asking
- Training is available - use it for new features
- Bundle your customizations - for backup and sharing
Related Topics
- Upgrade & Release Prep - Handling updates
- Security Considerations - Bundle security
- Administrator Role Setup - Admin basics