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Administrator Role Setup

Set up your NetSuite administrator account properly.


What is the Administrator Role?

The Administrator role has complete access to NetSuite - it can:

  • Access all records and transactions
  • Create and modify users
  • Change system settings
  • Install apps and scripts
ADMINISTRATOR = FULL ACCESS TO EVERYTHING

First-Time Setup Checklist

When you first get admin access, do these things:

INITIAL SETUP CHECKLIST
===============================================================================

□ Step 1: Secure Your Account
├── Set strong password (16+ characters)
├── Enable Two-Factor Authentication (2FA)
└── Note your email for recovery

□ Step 2: Explore Setup Menus
├── Setup > Company > Company Information
├── Setup > Users/Roles > Manage Roles
└── Setup > Customization > (browse options)

□ Step 3: Check Company Settings
├── Company name and address
├── Fiscal calendar settings
└── Enabled features

□ Step 4: Review Existing Users
├── Who has access?
├── What roles do they have?
└── When did they last login?

Enable Two-Factor Authentication

Why? Admin accounts are high-value targets. 2FA protects you.

HOW TO ENABLE 2FA
===============================================================================

Step 1: Go to Home > Set Preferences
Step 2: In "Security" section, click "Set Up 2FA"
Step 3: Choose method:
├── Authenticator App (recommended)
└── SMS
Step 4: Follow the setup wizard
Step 5: Save backup codes somewhere safe!

Key Setup Menus to Know

MenuWhat It Does
Setup > Company > Company InformationBasic company details
Setup > Company > Enable FeaturesTurn on/off NetSuite features
Setup > Users/Roles > Manage UsersCreate and edit users
Setup > Users/Roles > Manage RolesCreate and edit roles
Setup > Accounting > Accounting PreferencesFinancial settings
Customization > Lists, Records, FieldsAdd custom fields
Customization > FormsCustomize entry forms

Admin Best Practices

Do

PracticeWhy
Use 2FAPrevents unauthorized access
Use a separate non-admin role for daily workReduces risk of mistakes
Document changesKnow what was changed and why
Test in Sandbox firstAvoid breaking production

Don't

AvoidWhy
Share admin credentialsCan't track who did what
Make untested changes in productionRisk of breaking things
Give admin role to everyoneSecurity risk
Ignore login auditMiss security threats

How Many Admins Should You Have?

RECOMMENDED ADMIN COUNT
===============================================================================

Minimum: 2 admins (in case one is unavailable)
Maximum: 3 admins (more = more risk)

Why limit?
├── Every admin is a security risk
├── Audit trail gets confusing
└── Too many cooks = mistakes

Quick Reference

I want to...Go to
Change my passwordHome > Set Preferences
Enable 2FAHome > Set Preferences > Security
See who logged inSetup > Users/Roles > View Login Audit
Create a userSetup > Users/Roles > Manage Users > New
Create a roleSetup > Users/Roles > Manage Roles > New
Enable a featureSetup > Company > Enable Features

Key Takeaways

  1. Secure your admin account first - 2FA is essential
  2. Limit admin count - 2-3 admins maximum
  3. Use non-admin role for daily work - reduce risk
  4. Test changes in Sandbox - don't break production
  5. Document everything - future you will thank you