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Centers & Tabs

Customize NetSuite menu navigation for different roles.


What is Centers & Tabs?​

When you log into NetSuite, you see a menu bar at the top. This menu system is built from:

NETSUITE NAVIGATION - THE BIG PICTURE
===============================================================================

┌─────────────────────────────────────────────────────────────────────────────┐
│ 1. CENTER (The Overall Theme) │
│ What UI style the user sees: Sales Center, Accounting Center, etc. │
├─────────────────────────────────────────────────────────────────────────────┤
│ │
│ 2. TABS (The Top Menu Bar) │
│ ┌────────┐ ┌────────────┐ ┌──────────────┐ ┌────────┐ ┌──────────┐ │
│ │ Home │ │ Activities │ │ Transactions │ │ Lists │ │ Reports │ │
│ └────────┘ └────────────┘ └──────────────┘ └────────┘ └──────────┘ │
│ ↓ ↓ │
│ 3. CATEGORIES (Dropdown Sections) │
│ When you click a Tab, you see categories like: │
│ ├── Sales │
│ ├── Purchases │
│ └── Financial │
│ ↓ │
│ 4. LINKS (The Actual Menu Items) │
│ Under each category, you see clickable links: │
│ └── Enter Sales Order │
│ └── Create Invoice │
│ │
└─────────────────────────────────────────────────────────────────────────────┘

In simple terms:

  • Center = The overall look/theme
  • Tab = Top menu buttons
  • Category = Groups inside each tab dropdown
  • Link = Clickable menu item

Real Example​

Here's what it looks like when a Sales Rep clicks Transactions tab:

Transactions ▼
┌─────────────────────────────────┐
│ SALES │ ← Category
│ ├── Enter Sales Order │ ← Link
│ ├── Create Invoice │ ← Link
│ └── Cash Sale │ ← Link
├─────────────────────────────────┤
│ CUSTOMERS │ ← Category
│ ├── Create Customer │ ← Link
│ └── Create Contact │ ← Link
└─────────────────────────────────┘

Why Customize?​

GoalHow Centers & Tabs Helps
Sales team only sees sales menusRemove accounting links
Add shortcut to custom reportAdd new link
Organize by workflowCreate logical categories
Hide complexityOnly show what's needed

How to Customize​

Setup > Customization > Centers and Tabs

You'll see three options:

  • Center Tabs - Create/edit tabs
  • Center Categories - Create/edit categories
  • Center Links - Create/edit links

Goal: Add a "Daily Sales Report" link under Transactions > Sales

ADDING A NEW LINK
===============================================================================

Step 1: Navigate
Setup > Customization > Centers and Tabs > Center Links > New

Step 2: Fill in details
├── Link Label: "Daily Sales Report"
├── Link Type: Saved Search
├── Saved Search: [Select your search]
├── Tab: Transactions
├── Category: Sales
└── Position: 1 (first item)

Step 3: Set visibility
├── Centers: Classic Center ✓, Sales Center ✓
└── Roles: Sales Rep ✓, Sales Manager ✓

Step 4: Save

Result: Sales team now sees "Daily Sales Report" in their menu!

Step-by-Step: Create a New Category​

Goal: Add "Quick Entry" category for fast data entry

ADDING A NEW CATEGORY
===============================================================================

Step 1: Navigate
Setup > Customization > Centers and Tabs > Center Categories > New

Step 2: Fill in details
├── Category Label: "Quick Entry"
├── Tab: Transactions
└── Position: 1 (appears first)

Step 3: Set visibility
├── Centers: Classic Center ✓
└── Roles: Sales Rep ✓, A/P Clerk ✓

Step 4: Save

Step 5: Add links to this category
(Create new links and assign them to "Quick Entry" category)

Step-by-Step: Create a New Tab​

Goal: Add "My Tools" tab for custom features

ADDING A NEW TAB
===============================================================================

Step 1: Navigate
Setup > Customization > Centers and Tabs > Center Tabs > New

Step 2: Fill in details
├── Tab Label: "My Tools"
├── Description: "Custom tools and shortcuts"
└── Position: After Reports

Step 3: Set visibility
├── Centers: Classic Center ✓
└── Roles: Administrator ✓

Step 4: Save

Step 5: Add categories and links to this tab

Assigning Centers to Roles​

Each role can use a different Center (theme):

ASSIGNING CENTER TO A ROLE
===============================================================================

Navigation: Setup > Users/Roles > Manage Roles > [Role Name]

Go to: Preferences subtab

Setting:
├── Center Type: [Dropdown]
│ ├── Classic Center ← Traditional NetSuite
│ ├── Sales Center ← Sales-focused menus
│ ├── Accounting Center ← Finance-focused
│ └── etc.
└── Save

Now: All users with this role see the selected center

Center Types Summary​

CenterBest ForMenu Emphasis
ClassicAdmins, general usersEverything
SalesSales teamCustomers, Orders
AccountingFinance teamTransactions, Reports
SupportCustomer serviceCases, Customers
WarehouseOperationsInventory, Fulfillment

Controlling Who Sees What​

Every Tab, Category, and Link can be visible to specific:

  1. Centers - Which UI themes show it
  2. Roles - Which roles can see it
VISIBILITY EXAMPLE
===============================================================================

Link: "Approve Large Orders"

Visible to:
├── Centers: Sales Center ✓
└── Roles: Sales Manager ✓ (not regular Sales Rep)

Result: Only Sales Managers using Sales Center see this link

Quick Reference​

I want to...Use this
Add a menu itemCenter Links > New
Create a group of menu itemsCenter Categories > New
Add a new top menu buttonCenter Tabs > New
Change role's menu themeRole > Preferences > Center Type
Hide menu items from a roleEdit Link/Category > Deselect role

Common Use Cases​

1. Sales Team Menu​

Transactions Tab:
├── Quick Entry (new category)
│ ├── New Quote
│ ├── New Order
│ └── Quick Invoice
├── Sales
│ └── (standard items)
└── (hide: Purchases, Financial for sales)

2. Accounting Team Menu​

Transactions Tab:
├── Daily Tasks (new category)
│ ├── Enter Bills
│ ├── Approve Payments
│ └── Bank Deposit
├── Month End (new category)
│ ├── Journal Entry
│ └── Reconciliation

3. Custom Tools Tab​

My Tools Tab (new tab):
├── Reports
│ ├── Dashboard
│ ├── Key Metrics
│ └── Exception Report
├── Utilities
│ ├── Data Cleanup Form
│ └── Bulk Update Tool

Tips​

DoDon't
Group related items togetherCreate too many categories
Hide what users don't needRemove standard items completely
Test with a sample userDeploy without testing
Name clearlyUse cryptic names

Key Takeaways​

  1. Center = Overall theme (Sales Center, Accounting Center)
  2. Tab = Top menu buttons (Transactions, Lists, Reports)
  3. Category = Groups in dropdown (Sales, Purchases)
  4. Link = Actual menu item (Create Invoice)
  5. Control visibility by Center + Role
  6. Start simple - add customizations gradually